Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Saturday, October 22, 2022

Why is strong identification important in the world of the internet?



Strong identification is the term that means biometric recognition. In the network's world, everybody is at a distance of 15 seconds. That means we can make contact with people who are 5000 kilometers from us. But there is a possibility that this person lives next door to us. And that means we must be careful and think about what we are saying or writing on the net. 

But then we must realize that there are no harmless hackers. Even if, we think. That there is nothing to hide in our network. We forget one thing. Hackers can break into harmless networks to use that network as a platform to attack. 


The attack can be:


1) Attempt to steal vital information. 


2) Deliver propaganda and disinformation.


Both of those hostile actions can cause the internet will be closed. By connecting a cell phone to the Google account and using a cell phone-based login protocol the account's legal owner gets information if somebody tries to log in to that account without permission. The modern "watchdog" system tells if somebody tries to log in to the system without permission. 

The use of modern equipment makes those systems safer. And things like getting access to Facebook or some other social media accounts by removing the sim card from the cell phone is impossible. 

Hackers can use stolen social media accounts to send messages to the victim's children and ask if there is a paper in the parent's room where the password for some more important user accounts is. The message could be that "hi, I lost my just changed password, and that thing is in under my notebook would you send it to me". 

And then the kid sends that password. So we should teach our children that they should not give any passwords to anybody. Also, tell them that they should tell those kinds of attempts to their parents. 

That kind of attack by using social media to cheat other people to seek paper, where a user wrote a password and shares their data in SMS or social media message. Is a forgotten way to use social media in attacks. In that case, the attacker might borrow a sim card or telephone. That was left on the table after the workday. 

The user must always change the sim card's pin code. If the hacker has access to the office. There is the possibility that this attacker just asks for a new password for the boss' account by using those sim cards. Changing a sim card between telephones is not difficult. And if there is some kind of service for a certain telephone number, the hacker will use that thing for the attack. 

In every company are lists of clients' data. That data consists the contact information like telephone numbers that people like car mechanics can call when the car is ready. And there is the possibility that the hacker makes a social attack against the victim. In that case, the hacker might try to ask for the passwords for some governmental facilities. If their victim is working in those places. 

And how do hackers get that name? They might follow the list of lecturers in open lectures. There might read information like the ICT specialist of some data security company that is the military force's contractor or military forces itself. Then hackers will simply ask for the password. But another thing is that there are no safety data accounts. 

If hackers can break things like the recovery account of Google account, those persons might steal that user's identity. Hackers can steal passwords during lectures very easily. They can simply take a film of the hand movements of the victim. And then they can use slow motion to see where the fingers are on the keyboard. 

So how to act in those places? The best possible thing is to use a biometric login. That thing is impossible to break. And the second best method is to stay logged in. In that case, there is possible to download another browser where accounts' users are logging in to accounts. Then the person can make notes. And then uninstall that browser if that thing is unnecessary. 

In the same way, the person can open their account for lectures and other kinds of symposiums. If there is nothing important, that thing minimizes damages even if somebody steals passwords. Changing password often is not reasonable. Users must always write new passwords somewhere. And if that thing is some kind of paper, there is the possibility that the piece of paper will go to the wrong hands.

So when should a user change the password? When that person worked somewhere else than their own office by using a computer, that is not their property. They should change their password. But that thing is necessary only if the user uses a password. The keyloggers cannot break biometric sensors. And that means bimetric identification is the tool of the next generation. 


https://changeanditsmanagement.blogspot.com/2022/10/why-is-strong-identification-important.html


Saturday, October 9, 2021

Even the best plan doesn't save the company if it doesn't follow them.





Service is entirety. And all parts of the service must plan well. But putting the plans into practice is also an important thing. If people are not following the plans those plans have no effect. 

So very high-paid consultants can make many reports. They can introduce things but if their customer would not make anything to put them into practice they are just reports that do not affect productivity and profits.

The company is service. That means that all parts of the service must think and plan well. But also the practical application in service and other things is the important thing. The practical service is the thing that impresses the customer. 

The service design of the company should be the dynamic entirety. The workspace, crew, and technical equipment must work for making the pleasing and good service experience. If some of those parts are missing or are not working well that means the service is bad.  And the entirety is not working and the service doesn't leave a good taste. 

Slow internet connections are the main reason why people are choosing another service. But if the homepages are working fine and the thing that is in those pages is the pleasing customer. That person would come into the company and in that case, the good experience of service is the thing that is needed for making a person buy the product. 

The worst mistake that the workers who are working in customer service must realize is that there are sometimes difficult customers. There is always some reason why the customer is difficult. And in some cases, the reason is that the customer wants to buy a large number of the service. When some difficult customer comes into the hotel and wants to see rooms there is a possibility that the person wants to make the business meeting with a large company for selecting the meeting with the prime contractor and its subcontractors for some large-size building sites. 


And in that kind of case, there might need for many rooms. But anyway, even in the case of regular customers the difficult customer always has some reason for being difficult. 


The offerer of the service is responsible that the service people are handling their job. And the thing is that the service crew is not always responsible for bad things. The leaking pipes are not the fault of the cleaners. The company should know what kind of people they are hiring. They should interview people who want to work in that company. 

If we are honest we should understand that if the person who is serving us at the service desk doesn't speak our language that thing is not that person's fault. The company has recruited that person and they should know that there is a language problem. The responsibility to check the qualification of the employees is the offerer of the service. So this is the thing that we should realize when we are getting service. If the raw materials what the company uses are bad even the best masters cannot save that concept. 

But the problem is that the service is entirety. And in some cases, the service that people are buying looks nice. But then there is a problem that the service packages are medley, collected around one big concept. That means there is one well-thought service and then some auxiliary concepts that are not thought so well. In that case, the offerer of the service just hopes that nobody uses the auxiliary services. One of the best examples is the bars that are selling alcohol and food. In that case in the permit application is put that the main product is the food. 

But somehow the main service is turning to sell drinks. In that case, the raw material of the food is getting old. And in that case, the owner must just hope that nobody order food.  But there is the possibility that sometimes some people are buying food like hot dogs. And if the material of the food is not so good as it should be there is a problem. In that case, making the hot dog can take a very long time. 


https://networkedinternet.blogspot.com/

Thursday, October 7, 2021

The design of the company is always important.



Designing and preparing for the future is one of the most important things in the world. The ability to adapt to the changes in the environment is the lifeblood for a company. And if the company cannot adapt to the physical environmental and technological advantages. 

Along with changes in political infrastructure that causes bankruptcy for all companies. If the company and its service don't feel nice people are not buying anything from the company. 

And without sales, the company would fall because its money storage ends. The purpose of the design of the company and its services. Is to make people interested in the product of the company. Interest is the thing that makes people buy the products. If the person would not even click on the homepages of the company or step into the shop. 

That would mean that the money of that buyer goes to another company. The buyer makes the selection, which company or product pleases that person. And then the buyer selects the best product that is in his mind the best. The design of the company is the people and the workspaces where those people are working. 

The idea is that the company is introducing its most aerodynamic part of itself to clients. The thing that is introduced for customers is the most modern and the most interesting part of the company and its products. The idea is that the thing that is introduced for people is making the company and its products interesting in the eyes of the customers. And also make people buy its products. 

The reason why the design of the service or company must be the entirety is that people should interest in its products. This is why the salesmen have put things like Ferrari to the display windows of the car dealers. The purpose of those things is to bring the customers to the dealer's hall and then maybe some cars can be sold by dealers. 


People who are participating in that organization and especially in customer service must have an attitude that the company's purpose is to sell its product. Selling the products which can be a physical product like some merchandise. Or the company can sell services. In the SOAP (Service Oriented Application). 

The behavior of the persons who are working with that thing like giving nursery or micro support must please their customers. Customers must have a good feeling after the meeting and support session. If they feel bad. That will banish the customers. The company is the entirety of people, machines, and things to sell. If people are feeling that they are not welcome. That means they don't buy the products and services. Also if the workspace of the company looks cheap that will cause the question. What kind of support the company can offer. 


When customers are taking their products home, they might want to get advice. And if they don't dare to ask questions they would fail in things like deployment. That is dangerous. 


When the persons will elect to that kind of service-oriented company. The question is what the recruiters must ask themselves. Is: "would I want to get service from that kind of person"? If the answer is "yes" the place would be that person work rest of the working career. The people must dare to ask that person about the products. 

When people are recruiting other people. They must keep focus that the primary role of the worker is to make money for the company. And if the customers don't like that person, this makes the loss of the customers and incoming money. But the thing is that the design of the service means that everything feels good, feels nice to visit in the company. The first sight of the product is the homepages of the company. And if the homepages are bad people don't dare to come to visit and buy the products. 

https://networkedinternet.blogspot.com/

Friday, October 20, 2017

Think always, why some service is so cheap?



Kimmo Huosionmaa

Is cheap service also safe is a question, what must be asked when man or woman faces very cheap service. They must ask why some services are so cheap? Every businessman must get profit from their services, so he must keep so high price, that he or she will get enough money to live with that business. When we meet cheap services, must we ask about one good question, and that is, “Is that service some kind of honeypot”. Marks of good service are excellent work methods, good equipment, open marketing and of course nice and polite service without any covert lists what is hiding in the service desk.



Cheap style place, where feels absolutely necessary to make some kind of crimes. That kind of places acts like some carnivorous plants. They put the bait for criminals to catch those people. One identification mark for that type of action is that place is like made for some criminal activities.



And there is sometimes stuff, what mission is to troll out criminals to work more openly. That makes them make mistakes, and tell lots of things about their gangs for those operators. Those places are calling as “kill houses”. They are equipped with microphones and net surveillance tools. That material is collecting the governmental and private organizations what missions are sometimes illegal.



When some organization is collecting surveillance data from the target person, it will not use it against anyone. The data itself is a weapon which effectiveness will depend on people. Normally professional intelligence organizations do not use data against anyone. When they choose the target for their operations, the target must have something that is interesting in their opinion.



If some intelligence organization will use the information against normal people, it’s “kill house” will be uncovered and will become useless. That’s why they must choose their target very carefully. The target must have information, what that organization wants. Normal thieves don't work like this. Normally they use single data collecting operation and clean the places.



They don’t blackmail any person for years. So if somebody is collecting information about bank directors or somebody else, they might want information. Information what they want might be accounts where the money comes from government or some military and high-tech companies, which products are wanted in every conflict area.



Weapon technology is normally classified, and some mobile solutions are denied to take outside EU because it can use as a military support system. And that kind of technology is interested in intelligence. Also, some security solutions are interested in private spy organizations, because that data can be sold to other criminals.

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